FAQ

Thank you for your interest in the Shoppers Drug Mart Customer Satisfaction Survey. We understand that you might have questions about the survey process, eligibility, rewards, and more. This FAQ page is designed to provide you with quick and clear answers to some of the most common questions our customers have about participating in our survey.

Our goal is to help you navigate the survey smoothly and to maximize your opportunity to provide feedback and win exciting rewards. Whether you’re looking to understand how to participate, what you can win, or how winners are chosen, you’ll find the answers here. Let’s get started on enhancing your Shoppers Drug Mart experience!

What is the Shoppers Drug Mart Customer Satisfaction Survey?

The Shoppers Drug Mart Survey is a feedback mechanism for customers to share their shopping experiences directly with the store to improve services and product offerings. Participants can access it online at www.surveysdm.com.

Who can participate in the Shoppers Drug Mart Survey?

Any legal resident of Canada who is 18 years of age or older and has a valid purchase receipt from Shoppers Drug Mart is eligible to participate in the survey.

What are the rewards for completing the survey?

Participants can win either a $1,000 Shoppers Drug Mart gift card or 1,000,000 PC Optimum Points. The total approximate retail value of all prizes combined is $24,000 annually.

How often can I take the survey?

Each purchase receipt is valid for one survey entry. Participants can enter the survey multiple times, but each entry requires a separate receipt with a unique survey invitation.

How will I know if I’ve won a prize?

Winners are contacted directly via the contact information provided during the survey entry. Make sure to provide accurate contact details to ensure you can be reached if you win.

Can Shoppers Drug Mart employees participate in the survey?

No, employees of Shoppers Drug Mart and their immediate family members, as well as household members, are not eligible to participate in the survey due to potential conflicts of interest.

What should I do if I’m having trouble accessing the survey?

Ensure your internet connection is stable and that JavaScript is enabled on your browser. If problems persist, you can contact Shoppers Drug Mart customer service for assistance.